Terms & Conditions

As these paddles are custom made to your specifications, refunds cannot be provided once measurements are submitted, wood choices made & orders placed. This does not affect your statutory rights regarding workmanship & materials. If you think there is a problem with your paddle, please e-mail us with a description of the issue and photographic details too if possible.

All woods are offered subject to availability. We reserve the right to remove/change the “Guest Wood” category as we see fit as often we have a limited stock of this timber to begin with. Should the wood or woods of your choice be unavailable you will be contacted regarding either an alternative choice or a refund if necessary.